Generative AI tools can summarize court decisions, draft legal memos, and even engage in natural-sounding conversation. It’s tempting to imagine a future where much of a lawyer’s client-facing work is handled by machines. Intake forms become chatbots. Follow-up emails are automated. The tone sounds just right. It’s efficient, scalable, and consistent. But is it wise? While automation has its place,... The post The Importance of Personal Interaction in Legal Client Services first appeared on North Carolina Bar Association .
The RPost company, headquartered in California, has been around since 2000. They offer several products, including Rmail for email security and encryption, RSign for electronic signatures, Registered for email proof of delivery, RDocs to protect and control (or kill) access to documents, and RForms for data collection. The new RPost Intelligence “infuses” AI into the products. How do these tools... The post RPost: A Security Swiss Army Knife first appeared on North Carolina Bar Association .
Return on investment (ROI) is a crucial metric used to evaluate the profitability of an investment. In the context of legal technology, ROI measures the financial benefits gained from technological investments relative to their cost. It encompasses numerous factors such as increased efficiency, reduced operational costs, and enhanced client satisfaction. Before diving into the ROI assessment for technology expenditures in... The post Should I Stay or Should I Go? ROI for Legal Technology Spend first appeared on North Carolina Bar Association .
Microsoft offers an artificial intelligence-based add-on for the MS 365 suite called Copilot for 365. While they do offer a free version of Copilot, the add-on costs an additional $30 per user per month and it is embedded in the entire suite, including Outlook. What can the Copilot add-in do to help manage your Outlook emails, calendar and more? Email... The post Microsoft Copilot in Outlook first appeared on North Carolina Bar Association .
